New Mexico Health Care Authority (NMHCA), Division of Health Improvement — Certified Nurse Aide Registry. The Division describes its own role in one line: it ‘Operates the Certified Nurse Aide Registry (NAR) and Training program.’ Day-to-day testing and the registry software are run by a contractor: ‘The New Mexico Health Care Authority (NMHCA) has approved D&S Diversified Technologies, LLP (D&SDT)-HEADMASTER, LLP to provide tests and scoring services for nurse aide testing.’ Before July 1, 2024 the same unit sat inside the New Mexico Department of Health. administers certified nursing assistant licensing in New Mexico. Every figure below is verified against the board’s own official pages and dated. Who must personally hold a credential — the contractor, the business, or the individual worker — is set out under Requirements.
What it’s called
New Mexico’s own words are ‘certified nurse aide’ and ‘certified nurse assistant’ — the Health Care Authority’s program is the ‘Certified Nurse Aide Registry’, its email address is [email protected] , and its definition sentence begins ‘A certified nurse assistant is a certified healthcare paraprofessional…’. The initialism CNA is the state’s, not just the public’s. Three more names travel with it. NMNAR — the New Mexico Nurse Aide Registry, the list your certification sits on; the Health Care Authority also abbreviates it NAR. NATCEP — the Nurse Aide Training and Competency Evaluation Program, the federal-law name for the approved course, used throughout New Mexico’s Medicaid rule at 8.312.2.21 NMAC and in the Health Care Authority’s own NATCEP-loss and waiver material. TMU — TestMaster Universe, the contractor’s system at nm.tmutest.com where every New Mexico application, test booking, renewal and registry search happens; a New Mexico aide will hear ’log in to TMU’ far more often than any official-sounding name. ‘CNA license’ is the folk term: New Mexico issues a certification with a certification number and an expiry date, not a licence, and no board licenses nurse aides here. NAMES THAT ARE NOW WRONG: the Department of Health and Prometric. Both were correct until July 1, 2024 and are still printed on a lot of material — the Health Care Authority’s own notice reads ‘Our unit moved from under the Department of Health (DOH) to the newly formed Health Care Authority (HCA)’ and ‘We transitioned from our old registry vendor, Prometric, to our new vendor Headmaster.’ D&S Diversified Technologies, D&SDT, D&SDT-HEADMASTER and Headmaster LLP all refer to the same current contractor.
License types & fees
| Type | Notes | Who Its For |
|---|---|---|
| New Mexico certified nurse aide (CNA) — certification, listed on the New Mexico Nurse Aide Registry (NMNAR) | New Mexico issues a CERTIFICATION with a number and an expiry date, not merely a registry listing: 'Once you pass, TMU places you on the New Mexico Nurse Aide Registry. Your name and certification number will be visible on the registry, showing your active status along with your issue and expiration dates.' The Health Care Authority defines the occupation as 'a certified healthcare paraprofessional that performs basic day-to-day tasks to support the entire medical team in properly caring for ill, injured, or disabled people.' Certification runs 24 months. | A person who has completed a New Mexico state-approved nurse aide training program and passed both parts of the state competency evaluation. |
| Training waiver routes to the competency examination — LPN/RN nursing student, graduate nurse, foreign-trained nurse, military-trained | Four separate applications on the state's testing system, each described as an application 'to bypass the New Mexico Health Care Authority (NMHCA) training requirement.' NURSING STUDENT: 'Select this route if you have successfully completed the required basic coursework and first round of clinicals in a New Mexico state-approved nursing program within the past 24 months.' GRADUATE NURSE: for someone who 'successfully completed a New Mexico state-approved RN/LPN program but ha[s] not yet been licensed.' FOREIGN-TRAINED NURSE: 'Select this route if you are an LPN or RN trained in another country. You must have a valid nursing license from your country and be in good standing on the applicable registry.' MILITARY: 'if you have obtained nurse aide-related skills and training through military service within the past 24 months.' Every one of the four carries the same clock: 'You must complete your testing within six months of your eligibility to test.' A waiver removes the training requirement, never the examination. | People whose nursing or military training substitutes for the state-approved nurse aide training program. |
| Reactivation by examination (certification lapsed more than 24 months, with recent nursing-related work) | A separate application on the state's testing system. The applicant must 'submit a letter from your employer on company letterhead' listing the employee's name, title, hire date(s) and 'a detailed list of employee's job duties.' Once the Health Care Authority approves eligibility, testing must be completed within six months. This is the only route back for a long-lapsed aide who is still working; someone long-lapsed who has NOT worked must retrain — see lapse_rule. | Someone whose New Mexico certification lapsed more than 24 months ago 'but who have been working in a nursing-related field for at least 24 months.' |
| Reciprocity placement from another state's registry | An application, not an automatic transfer, and it adds a credential rather than moving one: 'Reciprocity grants dual certification. Each state's certification is independent from the other. It is the CNA's responsibility to maintain their certifications for each state.' New Mexico charges nothing for it. See reciprocity. | A nurse aide 'current and in good standing on a nurse aide registry in a state other than New Mexico.' |
Who does NOT need this license — exemptions
New Mexico publishes no occupational exemption list of the kind a trade licence carries. The certification requirement is a condition of being EMPLOYED as a nurse aide in a certified nursing facility, so the boundary is drawn by the employer and the setting rather than by the task. The nearest thing to a carve-out is the four-month allowance in the state’s Medicaid nursing-facility rule: ‘A NF cannot employ individuals as nurse aides for more than four months unless they have completed a nurse aide training and competency evaluation program (NATCEP)’ (8.312.2.21(A) NMAC) — a window to get trained and tested, not a permanent exemption, and the same rule closes the obvious workaround: ‘A NF must not use temporary nurse aides who have not completed a NATCEP or a CEP.’ Students in an approved program are a second, narrower case: a nursing facility ‘must ensure that students in the NATCEP programs do not perform any services for which they have not been trained and found proficient by instructors’ and that ‘all students in NATCEP programs are under the general supervision of licensed or registered nurses when they perform services for eligible recipient or member residents.’ A THIRD EXCLUSION IS EMPLOYMENT-SIDE RATHER THAN CERTIFICATION-SIDE: ‘A NF must not employ individuals who have been convicted by the court of abuse or neglect of any NF residents or misappropriation of any NF residents’ property’ (8.312.2.21(B) NMAC). WHAT NEW MEXICO DOES NOT SAY: no source read on 2026-08-16 states that a nursing student, a licensed nurse, a home care worker outside a certified facility, or an assisted-living or personal-care aide is exempt from — or subject to — this certification. The renewal rules point in an interesting direction on that question without answering it: work in a ’nursing home, hospital, hospice, home health agency, or ICF/MR facility’ COUNTS toward renewal, while work as a ‘private-duty aide, doctor’s office aide, laboratory aide, personal care home assisted living aide, or personal care home residential living aide’ does not — which is a statement about what keeps a certification alive, not about where one is required. That distinction is left standing rather than collapsed.
Fees
TESTING (paid before a test date can be scheduled, and often paid by the state or the employer rather than the candidate): Clinical Skills Test $100; Written (knowledge) Test $40; Oral/audio knowledge test $45, which the state-linked handbook shows as the $40 knowledge fee plus a $5 audio charge. Taking both parts for the first time is therefore $140. RENEWAL: ‘The renewal fee is $25.00.’ Self-payers are charged tax on top — the state-linked handbook’s renewal screen says ’the non-refundable renewal fee of $25.00 + a 4.875% non-refundable New Mexico Gross Revenue Tax Fee’ — and there is ’no renewal fee for state-funded facilities.’ RECIPROCITY: nothing. ‘There is no fee associated with requesting reciprocity in New Mexico.’ TEST REVIEW: $25, and the two official statements of it differ. The testing system’s own request form says the candidate ‘must submit the $25 non-refundable test review fee and a detailed explanation’. The state-linked candidate handbook calls the same money a deposit and says it can come back: ‘If, after investigation, the review finding is in your favor, you will be refunded the $25 test review deposit. If the findings of the review are not in your favor, the $25 test review deposit will stand, and the fee is non-refundable.’ Results are emailed within ten business days. PETITION TO REMOVE A NEGLECT FINDING FROM THE REGISTRY: the request ‘shall be accompanied by a payment of $40.00 or a sworn statement of indigence on a form provided by the authority’ (8.370.25.23(B) NMAC). WHO PAYS THE TEST FEES: ‘The State of New Mexico will pay test fees for candidates who have been offered employment or are currently employed by a Medicaid certified nursing facility’, with the employer verifying the employment first. NOT SET BY THE STATE: training tuition. The Health Care Authority publishes the list of approved programs and tells candidates to ‘reach out to each training program independently for specific pricing and information on course lengths and dates.’ FORFEITURE RULES ARE REAL HERE: arriving late, arriving without a valid signed US government-issued photo ID, arriving with a name that does not match the record, or arriving with guests, children or non-service animals all mean ‘you will not be admitted to the exam, and any exam fees paid will NOT be refunded.’
Exam
Two parts, both required, and the state’s own summary is ‘The evaluation consists of two tests, a knowledge test and a clinical skills test.’ KNOWLEDGE TEST: ‘The Knowledge Test consists of 60 multiple-choice questions. Questions are selected from subject areas based on the New Mexico Health Care Authority (NMHCA)-approved New Mexico test plan and include questions from all required categories as defined in federal regulations.’ You get ‘sixty (60) minutes to complete the 60-question exam’, delivered on a computer at the test site — ‘All test sites in New Mexico utilize electronic TMU testing using Internet-connected computers’ — and the pass mark is stated plainly: ‘You must have a score of 74% or better to pass the knowledge portion of the exam.’ The published subject-area counts add to the 60: Aging Process and Restorative Care 6, Basic Nursing Skills 6, Care Impaired 2, Communication 6, Data Collection 4, Disease Process 5, Infection Control 6, Mental Health 3, Personal Care 4, Resident Rights 6, Role and Responsibility 6, Safety 6. LANGUAGE AND AUDIO: ‘In addition to English, the knowledge and audio knowledge exams are available in Spanish’, and a candidate ‘can select English or an NMHCA-approved alternate language from a drop-down list. During the exam, you can switch back and forth between your preferred language and English.’ An audio (oral) form is available for an extra charge — ’there is an extra $5 charge for the audio version ($45 total), and you must request an Audio version before you submit your testing fee payment’ — with the questions ‘read to you neutrally and can be heard through wired headphones or earbuds plugged into the computer.’ SKILL TEST: performed for an RN Test Observer with a live resident actor for most tasks. ‘Each of your randomly selected three (3) or four (4) tasks will have scenarios associated with them’, and ‘You will be allowed thirty (30) minutes to complete your three or four tasks. After fifteen (15) minutes have elapsed, you will be alerted when 15 minutes remain.’ The pass standard is step-level, not a percentage of tasks: ‘You must correctly perform all of the critical steps (in bold font) and 80% of all non-key steps on each task assigned to pass the Skill Test.’ The first task is always drawn from a mandatory set of four — assisting with a bedpan, catheter care for a female resident, a PPE-and-urinary-drainage-bag task, or perineal care for a female resident — each with hand washing embedded, and ‘You will also receive an additional two (2) or three (3) randomly selected tasks.’ Catheter care and perineal care are demonstrated on a manikin; everything else is performed on a live actor. Steps that are ‘only verbalized or simulated WILL NOT COUNT.’ ATTEMPTS: three, within 24 months of finishing training, and a failed half can be retaken by itself.
Renewal & continuing education
Every 24 months, and what New Mexico asks for is WORK, verified by an employer — not coursework. ‘To maintain eligibility to work, you must renew your eligibility every twenty-four months. To be eligible to renew, you must work for pay as a nurse aide performing nursing or nursing-related services at least eight (8) consecutive hours during the previous twenty-four months.’ The Health Care Authority states the same threshold as ‘at least 8 paid hours of CNA work within the past 24 months.’ THE WINDOW: ‘Renewal requests may be submitted starting 30 days prior to the certification expiration date or up to 30 days past the expiration date’ — so there is a 30-day grace period, and it is hard-edged: ‘If a CNA goes past the 30-day grace period for renewal, they will need to retake the state competency exam to renew their certification.’ HOW IT WORKS: you list your hours and employer in your own account, ‘An email verification link will be sent to the employer contact you choose from the list of employers. When the employer verifies your work experience, your eligibility will be extended an additional twenty-four months.’ WHAT WORK COUNTS — and the exclusions matter: qualifying settings are given as ’nursing home, hospital, hospice, home health agency, or ICF/MR facility’, while ‘Employment as a private-duty aide, doctor’s office aide, laboratory aide, personal care home assisted living aide, or personal care home residential living aide does not qualify for recertification.’ Agency staff have a special instruction: ‘If you work for an employment agency, you must submit your employment verification request to a facility at which you have worked hours through your agency. Employment agencies are not listed in the list of employers and cannot verify your employment.’ If a former employer will not confirm the work, there is a state fallback: ‘you should choose the HCA Renewal – Documentation Required option, and the New Mexico Health Care Authority (NMHCA) will review and approve your verification.’ A DISCIPLINARY BAR RIDES ON RENEWAL: ‘Nurse aides with misconduct restrictions on the Registry are not eligible for renewal.’ NOTICES ARE ELECTRONIC ONLY: ‘Renewal notifications/alerts are sent via email and text message 30 days before your certification expires. No renewal certifications are sent via USPS mail’ — which is why the state repeats that keeping your contact details current in your account is your responsibility. THE TWO OFFICIAL NEW MEXICO SOURCES SAY DIFFERENT THINGS, AND BOTH ARE RECORDED. The Health Care Authority’s Certified Nurse Aide Registry page lists continuing education inside its renewal instructions: ‘Certification is valid for 2 years. To renew: Must show at least 8 paid hours of CNA work within the past 24 months. Must complete 12 hours of in-service/continuing education training each year (24 total hours per renewal cycle).’ The state-linked New Mexico Nurse Aide Candidate Handbook, which is the document that actually walks a nurse aide through renewal screen by screen, states only the work requirement — ‘To be eligible to renew, you must work for pay as a nurse aide performing nursing or nursing-related services at least eight (8) consecutive hours during the previous twenty-four months’ — and its renewal flow asks for hours worked and an employer verification, never for course certificates. Neither 8.312.2.21 NMAC nor 8.370.25 NMAC imposes continuing education on the aide; the New Mexico Medicaid nursing-facility rule instead puts the obligation on the FACILITY: ‘A NF must furnish regular performance reviews and in-service education to ensure that individuals who serve as nurse aides are competent to perform nurse aide services’ (8.312.2.21(A)(4) NMAC). The honest reading is that the 12-hours-a-year figure describes the annual in-service training a nursing facility must provide, which the Health Care Authority has folded into its renewal list; but the Health Care Authority states it as a renewal condition, so a nurse aide should treat the in-service record as something the employer is expected to have. This record reports both and resolves neither.
How to apply
Applications are handled by New Mexico Health Care Authority (NMHCA), Division of Health Improvement — Certified Nurse Aide Registry. The Division describes its own role in one line: it ‘Operates the Certified Nurse Aide Registry (NAR) and Training program.’ Day-to-day testing and the registry software are run by a contractor: ‘The New Mexico Health Care Authority (NMHCA) has approved D&S Diversified Technologies, LLP (D&SDT)-HEADMASTER, LLP to provide tests and scoring services for nurse aide testing.’ Before July 1, 2024 the same unit sat inside the New Mexico Department of Health.. Start at the official application page .
Verify a license in New Mexico
D&S Diversified Technologies / Headmaster LLP, operating the TestMaster Universe (TMU) system under approval from the New Mexico Health Care Authority publishes a public license search , searchable by name, Social Security number, registration number or misconduct. It covers New Mexico Nurse Aide Registry entries. The Health Care Authority designates this tool as the place to check: ‘The Welcome | NM TMU (tmutest.com) website serves as the primary source for verification of the credentials issued by the State of New Mexico. This site is only to check the NAR.’ It also draws the line around what the lookup does NOT tell you, in its own words: ‘You are not able to check criminal background, dependent adult abuse, child abuse, sex offenders, or professional licensing statuses from the TMU site.’ The four search types above were read from the live search form’s own options. A second, separate control on the same page offers a downloadable misconduct list. TWO THINGS TO EXPECT BEFORE CLICKING. First, the search asks you to prove you are a person — an anti-robot challenge sits between the form and the result. Second, a result is produced by submitting the form rather than by loading an address, so a search result has no web address of its own: it cannot be bookmarked, emailed or cited, and you have to run the search yourself each time. For the same reason an automated watch on this address can only ever see the empty form. Anyone leaving New Mexico who needs a document rather than a screen uses the verification-form route instead: the other state supplies the form, and New Mexico’s registry coordinator verifies, dates, signs and seals it and mails it to that state directly.
Records come from D&S Diversified Technologies / Headmaster LLP, operating the TestMaster Universe (TMU) system under approval from the New Mexico Health Care Authority’s own system. LicensingAtlas does not hold license records and cannot confirm any individual’s status — the date on this page refers to the requirements described above, not to anyone’s credential.